Terms & Conditions

Terms of Service

This website is operated by Capability Events Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Capability Events Ltd. Capability Events Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Third-party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Terms & Conditions of Business

1. Capability Events Ltd (CEL) always seeks to make our terms of business clear and simple. We want your event to pass off smoothly and to everyone's delight. It is necessary to have terms and conditions as you have entered into a contract with CEL to provide you with our services or equipment. It is important that you read every point below and that you understand that we only seek to be fair in all our dealings with you. There terms are deliberately simple and straightforward; to make it easier to understand each parties obligations to the other.

2. Capability Events Ltd are hereafter referred to as CEL and yourself as the client.

3. A contract will be deemed to have been made between Capability Events Ltd and the client when the client has confirmed their wish to book either verbally, by telephone or in writing by email. The booking will be deemed as accepted by Capability Events Ltd by the issuing of a booking form and/or invoice.

4. A booking will also confirm acceptance of Capability Events Ltd’s terms and conditions.

5. A non-refundable deposit of 40% of total event balance (or whatever is agreed in writing) must be paid within 7 days of the booking. The final balance is due in cleared funds at least 14 days prior to your event date.

6. Should a booking is placed within 30 days of event date, the full balance must be paid immediately.

7. Failure to comply may result in the client’s booking being cancelled and them being liable for the total event balance.

8. Any notice of cancellation by the client must be in writing and sent by Royal Mail Recorded Delivery to Capability Events Ltd at the address below.

9. In the event of a cancellation by the client the following charges will apply:

10. Within 60 days prior to event- 50% of total cost

11. Within 30 days prior to event- 75% of total cost

12. Within 14 days prior to event- 100% of total cost

13. The percentages listed above refer to the total balance of the booking. However, the deposit will be forfeited in full regardless of whether or not it is more than the percentage due.

14. Capability Events Ltd reserves the right to cancel, alter or delay any booking where forced to do so by circumstances beyond our control. Specifically severe weather conditions, loss or damage to equipment by fire, storm, act of God and any other circumstances which would subject Capability Events Ltd, any of its employees or any of its participants to danger.

15. In the event of any circumstances beyond our control, apart from those outlined in 7 above, preventing us from being able to fulfil our contractual obligations, Capability Events Ltd’s liability shall be limited to a refund of any monies paid in relation to the contracted event or a pro-rata reduction of hire fee in the event of a delayed start.

16. No further compensation will be paid to the client irrespective of any loss of earnings.

17. Access to the event area or site must be provided to Capability Events Ltd. All bookings are based upon the assumption that the equipment installation site is at the same height as the parking. Also that the event site is level, with firm ground, free from flooding, concealed cabling or drains and overhead obstructions. There should be reasonable vehicular access and provision for staff parking while on site. The client must advise Capability Events Ltd of any access issues particularly mud, soft ground, steps, stairs, lifts or restricted access due to loading restrictions, parking restrictions, red routes, no unloading / loading areas, double yellow lines within your loading area. CEL cannot be held responsible for any delay in fulfilling your contract due to your venues lack of access.

18. Capability Events Ltd cannot accept responsibility for damage to underground pipes or cables. The client should ensure we are made aware of these before the erection of any marquee or associated equipment..

19. Any extra costs incurred due to parking charges, fines or lack of access to site will be billed to client. Any additional costs incurred during the period of the event must be paid in full within seven days of the event. You must understand that sometimes, particularly in London it is impossible to deliver and install your booked equipment without incurring a parking fine. If you talk to Capability Events Ltd before we arrive at your event about any access restrictions or parking problems we can normally arrange to deliver without incurring a parking fine.

20. *NB This also includes stairs, ramps and lifts that are not mentioned by client upon booking.

21. The delivery and collection times stated on a client’s booking form are the hours that we can access an event for set up or break down.

22. Capability Events Ltd holds no responsibility for failure of electric power provided by the client/venue/site.

23. The client will provide food for the Event Managers and staff from Capability Events Ltd if said staff are on site at your event for more than 8 hours. Practically this means that we would like to have some form of sustenance during your event. Most events this works out as just an extension of what you are having for your meal.

24. Capability Events Ltd reserves the right to remove any person who they deem to be a danger to the safety or enjoyment of others. In this case no refund will be given. Any additional costs and responsibility involving removing the participant will lie with the client.

25. Equipment, once sited, will not be moved. Ensure that you advise our staff accurately where you want them to set up. The client must not interfere with or adjust the equipment in any way.

26. Any damages must be reported to Capability Events Ltd immediately. The client is responsible for the safe custody of Capability Events Ltd’s equipment from its arrival on site until its removal.

27. In the event of any damages caused by participants to property or equipment of Capability Events Ltd, except by fair wear and tear, the client will be charged the full replacement cost.

28. Glasses that are supplied on a hire basis are entirely at the responsibility of the client once they are on site. Lost or broken glasses will be billed for post event at £1.00 per glass.

29. Any drink stock that has been bought and delivered to site on behalf of the client is solely the client’s responsibility whilst it is on site. Capability Events Ltd will, of course take reasonable care of stock, however the ultimate security rests with the client. Any damage or loss of stock is the responsibility of the client unless otherwise specified prior to the event.

30. We carry our own event insurance included within our services. If any incidents occur the necessary authorities (Fire, Police, Ambulance) must be contacted within 24 hours. Clients must also notify Capability Events Ltd in writing. Failure to do this invalidates the insurance.

31. Unless specified by the client, Capability Events Ltd may take photographs and video on site prior, during and post the event. These stills and footage will remain the property of Capability Events to use as they so wish in the promotion of Capability Events Ltd.

32. Unless agreed in writing prior to the event date, no items may be left outside without cover at any time.

33. When hiring bars, the Client must ensure that floor surfaces are completely flat. Failure to do this will result in the bar units being uneven and the units not lining up.

34. Although we are insured for damage, public liability and employer’s liability we would highly recommend that you take out event insurance that covers you personally. This will help to prevent you from being out of pocket should you need to cancel or postpone the event. This costs a lot less than you would think. We suggest that you Google “event insurance” and speak to several companies to get a competitive quote.

35. English Law and Capability Events Ltd shall govern the contract of these terms and conditions and the client hereby submits to the exclusive jurisdiction of the English Courts in all matters regarding the contracts and the above terms and conditions.

What have you got in mind for your unforgettable experience?

Enquire below or give us a call, we would love to hear from you - 01684 833133.

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